Flying Doctor selects Quintiq

Peter Dinham
Wednesday, 06 January 2010 08:38

IT Industry - Deals

The Queensland section of the Royal Flying Doctor Service has selected Dutch company, Quintiq, to supply it with a multi-resource planning solution which the RFDS says will unify its planning processes to allow it to optimally utilise prime resources and reduce administrative expenses associated with planning. 

The CEO of the RFDS in Queensland, Nino Di Marco, said the Quintiq APS solution will help the RFDS improve efficiencies and reduce costs in multiple ways.

According to Quintiq business unit director, Paul Shepherd, having a unified planning system throughout the organisation will facilitate wider use of resources by the RFDA by enabling better cooperation and communication between the numerous bases.

“The improved resource utilisation will reduce RFDS' need for external resources, such as accommodation and chartered aircraft. And, by integrating the planning processes, the solution will give RFDS' managers access to more consistent information for improved decision making.”

Shepherd said that, additionally, Quintiq will replace labor-intensive planning processes currently performed by RFDS' planners, “thereby lowering labor expenses, reducing administrative inefficiencies and eliminating errors that traditionally occur with manual rostering processes.”

RFDS, a non-profit organisation supported by the Commonwealth and State Governments, employs the latest in aviation, medical and communications technologies to deliver extensive primary health care and 24-hour emergency service to people throughout the remote areas of Australia.

In Queensland, the RFDS has a fleet of 17 aircraft operating from seven bases located across the state and conducts more than 80,000 patient consultations per year.

Di Marco said the RFDS in Queensland had selected Quintiq as a “strategic planning tool to help us unify our planning processes and reduce overall costs.

 “We are seeing demand for our services grow through the provision of a broader range of services to a growing number of people. We are very confident that Quintiq will support our growing needs well into the future.”