Objective NZ contract win

Peter Dinham
Tuesday, 11 August 2009 13:15

IT Industry - Deals

Enterprise content management vendor, Objective Corporation, is deploying its ECM solution to support community health services delivery for New Zealand’s Counties Manukau District Health Board.

Under the contract, Objective is delivering an enterprise-wide solution to underpin CMDHB’s key business processes, improve efficiency and support legislative compliance with the Public Records Act 2005.

The CMDHB corporate records manager, Jyoti Chopra said today the first phase of the project has been deployed to users focused on management of policy procedure and guidelines.

“The policy procedure and guidelines are our most business critical documents. They dictate how our business is run and are used by all staff 24 x 7.”

Chopra said the board is responsible for the funding of health and disability services and for the provision of hospital and health related services, and with over 30,000 electronic documents in a legacy system that could no longer support further growth, information was being stored in multiple shared drives with no version control.
 
“Creating and keeping corporate information and records was a low priority for busy staff members focused on patient care. To mitigate risk of losing crucial information and to promote better information management practices across the organisation, CMDHB sought an easy-to-use solution that would provide improved support to staff in their day-to-day treatment of patients.”

According to Chopra, CMDHB selected Objective to reduce the loss of corporate information; provide version control to improve approval processes, automate review and approval stages before publishing policies, improve search capabilities for information for staff, promote a knowledge sharing and information management culture across the business, and to reduce liability through improved security of information.

“Currently without an automated system, we are manually trying to manage the review and approval system. This is not sustainable as a manual process is incredibly labour intensive lending itself to a high margin for error. Using Objective, policy reviews and approvals will be processed electronically, sent to single or multiple authorities and reviewed, approved and stored in a single streamlined process.”