Peter Dinham
Thursday, 09 July 2009 15:44
IT Industry -
Deals
Page 1 of 2
Unisys has secured a raft of new or extended contract wins for this year in Australia as local companies continue to spend, albeit wisely, on IT services during the economic downturn.
Unisys Asia Pacific vice president and general
manager, Andrew Barkla, says the company has started 2009 with a range
of contract wins and extensions to existing client relationships across
the areas of end user services, business process outsourcing and
security, with specialised expertise in industry-specific solutions.
According to Barkla, while it is a tough economic environment
“Australian organisations are looking for innovative ways to reduce
their operating costs and improve business efficiency while retaining
the flexibility and capacity to be able to respond to market changes.”
“For commercial organisations this means being able to meet budget
reduction demands in response to the global financial crisis while
still maintaining core operations, meeting compliance requirements and
being able to quickly take advantage of market opportunities as they
arise. Meanwhile government agencies are looking for ways to deal with
reduced funding, citizen demand for services and a heightened awareness
of security.”
“As a result, the organisations we work with are turning to improved
business processes and streamlined technical infrastructure to help
them reach these goals. This applies both to new clients and existing
clients who want a new approach. Ultimately it’s about helping them to
reduce costs and improve processes now – without harvesting the
future.”
Barkla says that in the strategic outsourcing market, there’s a trend
reflected in the type of services that Unisys has been engaged to
provide to Australian organisations.
He said the company had found BPO to be a growth area, with one client,
RHG Home Loans, renewing its long-term relationship with Unisys and
another (unnamed) major bank outsourcing its mortgage processing to
Unisys this year.
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