No. 1 Story
ACCC clears Optus to scrap HFC network and use NBN instead
The ACCC has cleared, provisionally, the proposed deal between Optus and NBN Co under which Optus is to be paid around $800m to shut down its HFC network and transfer customers onto the NBN. read moreWestpac NZ banks on Telecom NZ, in five year IC outsource deal
Stuart Corner
Sunday, 06 November 2005 12:42
The deal encompasses all of Westpac New Zealand's business and includes data connectivity, voice services, contact centres, Internet, extranet, remote access, mobile integration, service management and transition management.
Telecom NZ subsidiary, Gen-I, will play a key role in delivering TNZ's commitment under the contract.
Westpac NZ managing director, Ann Sherry, said: "In Westpac New Zealand's results announcement I highlighted the importance of customer satisfaction as a driver of our future growth. Alongside continuing to make improvements in this all-important area, we have opportunities to deliver further improvements in our efficiency of operation, and our partnership with Telecom supports that approach."
The two companies say they believe the deal to be one of the largest contracts for the provision of telecommunications ever in New Zealand. It is the culmination of a nine-month tender evaluation.
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