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Logica wins three-year government contract

IT Industry - Deals

Australia’s peak body for health and medical research, The National Health and Medical Research Council (NHMRC) has awarded IT and business services group, Logica, a three year contract for the provision of ICT services, infrastructure and support.

Under the federal government outsourcing contract, Logica will provide services and support for the NHMRC’s staff located in Canberra and Melbourne who work at the National Institute of Clinical Studies, as well as supporting the NHMRC’s requirements for back office infrastructure services for remote staff.

The NHMRC has contracted Logica ahead of the expiry of the organisation’s service level agreement with the Department of Health and Ageing. 

Susan Bone, director – IT services at the NHMRC, says the transition project involves the establishment of new processes and the transfer to Logica of existing services and support from the Department of Health and Ageing’s incumbent service provider. 

“Logica will implement new infrastructure, including a scalable and secure gateway; data networks infrastructure and provide service desk establishment, service management; security management, and desktop, server, and network support.”

Bone says that, in addition to providing ICT Services, Logica will be tasked with implementing ICT infrastructure to support the organisation’s extensive grants management program, which supports individual researchers and research teams to conduct the highest quality research across all fields of health and medical research on researcher initiated projects.

“We selected Logica based on value for money, proactive relationship management, and strong methodology and technical expertise,” Bone said, and the selection followed an intensive tender process conducted by the NHMRC according to Commonwealth Procurement Guidelines. 

According to Logica CEO Australia, Colin Holgate the strategy the company had put in place to underpin its services “with strong service management methodologies” was now “reaping benefits in the government outsourcing market.”

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