Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
Australian Central Credit Union has awarded a multi-year, multi-million dollar managed services contract to IT and telecommunications service provider, PKBA.
Adelaide-based Australian Central says PKBA has
successfully completed the audit and transition phase of the managed
services agreement, with all outcomes from that phase achieved, and a
number of positive improvements already delivered.
Australian Central’s senior manager technology services, David Hombsch,
says the contract will substantially improve the organisation’s service
delivery capacity to its 185,000 members and clients in over 30
branches in South Australia, Western Australia and the Northern
Territory.
Hombsch says the contract runs for several years, with an option for further extension.
“PKBA has been working with the Australian Central team and
demonstrating its ability to deliver project-based quality services for
the past 18 months. PKBA has been awarded the Wintel managed services
contract and we see this as a step towards strengthening this
partnership.”
PKBA CEO, Mark Stead, says the Australian Central contract is a key win
for PKBA, tying in multiple PKBA business lines and leveraging the
company’s national IT and telecommunications footprint.’
Stead says the contract covers the provision of support for in excess
of 700 PCs and laptops, a mix of business applications, dozens of
application servers and the data communications network linking
Australian Central’s sites.
“PKBA will provide an on-site team for Australian Central to deliver a
full range of ‘business as usual’ services, including extended hours of
support for key branches and after hours support for critical systems.”
Stead claims that the Australian Central contract reinforces the growth
that PKBA is seeing in managed services, with recent wins such as
Blundstone in Tasmania, Magellan Petroleum in Queensland, and Slade
Pharmaceuticals in Victoria.
David Bass
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