Wincor Nixdorf establishes in Australia as banks confront ATM regulatory change

Peter Dinham
Thursday, 26 March 2009 08:49

IT Industry - Deals

Wincor Nixdorf has adopted a country by country strategy in Asia Pacific to ensure it is sensitive to local market needs and trends, and Lim says the creation of Nixdorf’s new Australian subsidiary comes at a time when regulatory changes in Australia have forced a significant refresh of automated teller machine (ATM) networks.

According to Nixdorf, a report by independent global financial services and payments consultancy Edgar, Dunn & Company, predicts that this refresh will see Microsoft Windows replace OS/2 as the dominant operating system used on ATMs in Australia in 2009, as well as ATM deployers no longer necessarily buying their software from the same vendor as their hardware.

“We are making a significant contribution by transforming the market infrastructure for ATM operating systems, and our multi-vendor software offering gives bank unprecedented choice,” Lim claimed.

As a consequence of this, Lim said Wincor Nixdorf’s Australian office will focus on building the software solutions and professional services business with customers’ hardware requirements handled by the company’s regional headquarters and through its business partner Armaguard ITS.

According to Lim, Wincor Nixdorf also supports retail banks to transform their current ad-hoc IT architectures through its ProClassic/Enterprise Retail Banking Solution Suite (PC/E).
“The software suite focuses on security, sales and marketing, service and support processes via the self-service zone and bank’s front office. It builds on an open, net-centric, multi-channel architecture that has a modular and service-orientated design.
 
“Banks today need to pursue innovative services and sales strategies to remain competitive. But they also need process models and IT architectures that will enable them to support and implement these strategies across all delivery channels.

“PC/E supports the transformation of today’s service and sales processes – and the associated IT architecture – into an expandable, future-proof retail banking business. It helps banks achieve two strategic objectives – higher revenues by differentiating a bank from the competition and lower costs as processes are standardised.”