Domino's Pizza delivers unified telecoms with Avaya

Stan Beer
Wednesday, 12 November 2008 11:56

IT Industry - Deals

Domino’s Pizza will use Avaya’s one-X Mobile client software to connect RIM BlackBerry mobile devices used by company managers to the new network. Thes integration will allow users to gain access to the system’s audio conferencing, voicemail, email, instant messaging and other features on these phones.

Avaya video telephony and endpoints from Polycom will also be rolled out to provide IP-based video calling capabilities to the company’s management staff.

“We can add different applications when it suits us,” said Wiech.

“The system is simple to use, you just switch it on and it works.”

The implementation and training services provided by Comlinx and its expertise in the unified communications and networking markets made the difference, said Wiech.

“We don’t have to use two different vendors to provide the expertise that we need. Comlinx provided the right advice on how the Avaya platform and its underlying infrastructure work together,” he said.

The first stage of the deployment will commence in December. During the second stage, to commence in early 2009, Domino’s Pizza will extend IP-based video conferencing capabilities at its international offices in France, Belguim and The Netherlands.

“During stage one, we will introduce remote capabilities to handsets used by our management staff in Europe,” said Wiech.

“But by the second stage, we want to open up our communications channels across Europe even more with video conferencing.

“We will save money that would otherwise be spent on sending our staff overseas for meetings. Domino’s Pizza is all about collaborating and sharing best practice strategies with all our franchisees in the most efficient and easiest way possible.”