Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
Telstra's New Zealand carrier subsidiary, TelstraClear, says it will focus on providing profitable services in areas where it has network and look to future growth through broadband, IP, ICT and mobility.
Announcing the result of a strategic review, the company said it would aim to grow by delivering differentiated services and investing in high-value voice and data services. Outside its network areas it will "repackage resold consumer services so they are profitable".
The review was launched by CEO Allan Freeth when he took up the position in May. According to Freeth, "The review found TelstraClear is a company of committed, talented people delivering the best services in some markets. But it has also shown some areas of business are unprofitable and our people are frustrated that they cannot deliver services to the standard our customers deserve."
TelstraClear's IP network reaches the major CBDs and 16 regional centres. It claims to hold over 35 percent of the government, corporate and business markets and to have won a number of large customers including the Inland Revenue, Tower and BP.
Freeth also hit out at the New Zealand regulatory regime saying: "Let's be honest, competition is not alive and well in the New Zealand telecommunications industry and it is at best naive and at worst dishonest to claim otherwise."
He said the company would "use targeted true wholesale services, when they become available" and would not offer resale services "just to prove we are in the market".
"Until there are significant changes to the wholesale regime TelstraClear will not provide a choice in some markets," Freeth said. "That's been a tough decision to make, but we are not a social service and nor will we allow ourselves to be used, in an attempt to show that there is true competition in the New Zealand market place."
David Bass
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