Bank chooses MessageLabs for mail control

Stephen Withers
Monday, 13 August 2007 10:13

IT Industry - Deals

Adelaide Bank has opted for MessageLabs' email protection and control services to unclutter the mailboxes of its 1200 employees.

The service has reduced the workload associated with managing spam and email borne threats by 90 percent, with almost no spam-related calls reaching the bank's help desk.

Before signing with MessageLabs the bank used an off-the-shelf product to control spam that suffered from a significant level of false positives (genuine messages that were incorrectly identified as spam).

Paul Dewsnap, Adelaide Bank's manager of information security, said "We don't want to be in the spam management business. We need to focus on strategic business initiatives that drive revenue. From a business perspective the reduced volumes of spam and email borne threats propagating to the inboxes of the end-user community will realise significant productivity gains".

Adelaide Bank is currently in the news due to a planned merger with Bendigo Bank. They are currently two of the three smallest listed banks in Australia, but Bendigo's network of franchised, community-owned branches has helped expand its mindshare.