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DFAT picks UXC for global phone upgrade

IT Industry - Deals

The Department of Foreign Affairs and Trade (DFAT) has awarded UXC (ASX: UXC) a contract to deploy a new telephony system across all DFAT locations around the globe.

UXC will supply a mix of IP telephony and traditional voice networking, delivered by UXC business units Integ, an integrator of secure voice, data infrastructure and IP business applications - and BCT Group, which specialises in the provision of IT and data management services to government intelligence and security agencies.

It is UXC's third major government contract since March this year. Others were the Department of Foreign Affairs and Trade Consular Assistance and Information System, and the Department of Health and Ageing Interactive Communications Facility for the Pharmaceutical Benefits Scheme.

Internationally, DFAT will maintain its existing voice networking system. However, according to UXC, staff will share the same user interface and functionality - helping streamline communication and improve productivity.

This functionality includes:
- unified messaging that provides a single multimedia mailbox for all messages, including voice, email or fax accessible from anywhere in the world.
- PC telephony that enable mobility, conference calls and access to a universal directory for all DFAT staff;
- one number for each person, regardless of location with call routing and screening functions.
- web and audio conferencing, document sharing and collaboration.

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