ProDeploy Client Suite offers three levels of deployment services for Dell Latitude, OptiPlex and Precision systems.
Basic Deployment means systems arrive with the image loaded, BIOS configured and asset tag applied.
ProDeploy adds the services of a deployment engineer who develops an implementation plan covering all aspects of installation and configuration of hardware and system software, plus 24/7 onsite installation and post-deployment knowledge transfer.
It also includes data migration with secure data wipe of legacy systems, training credits to use at any time, 30-day post-deployment support, and a dedicated ProSupport technical account manager. Research commissioned by Dell found ProDeploy Plus can help reduce the amount of time it takes to deploy PCs by 35% and a saving of up to $620 per PC.
ProDeploy and ProDeploy Plus include the ImageAssist tool to speed the creation, deployment and maintenance of a single cross-platform dynamic image.
Services are performed by Dell EMC and its partner experts.
Projects are set up and managed through the TechDirect self-service portal that handles tasks from defining the scope, to making changes, to configuring systems or checking status.
"Dell EMC is committed to delivering world-class services that provide customers with choice, flexibility and scale," said Dell EMC Services president Doug Schmitt.
"ProDeploy Client Suite furthers our tradition of continuous innovation by providing customers with new solutions that help them get the most value from their Dell technology. The suite's powerful combination of expertise, automation and control empowers IT resources and gives end-users the ability to use their systems straight out of the box."