FeaturesThe French GNU/Linux company Mandriva has entered the cloud market with a solution of its own based on its own GNU/Linux distribution for management of IT infrastructure.
Random Hacks of Kindness events are scheduled to run in both Sydney and Melbourne on 1 December, allowing avid developers the opportunity to do some pro bono code cutting – and reclaim the white hat.
MYOB has been talking about its hybrid desktop/cloud accounting software for some time, and AccountRight Live has finally arrived.
Contact centre market in for major shake-up as clouds gather
By Peter DinhamThe contact centre market in Australia is set for a significant shake-up with a major transformation of the industry predicted over the next three to five years as cloud based solutions and mobile devices gain momentum and change the way organisations provide customer service.
Increasing demand for virtualisation, disaster recovery and cloud technologies has spurred growth for global software provider, Veeam Software in the Asia Pacific market, with the company recording a 52 percent jump in year-on-year revenue in the Australia and New Zealand region along with 29 per cent growth in new licenses revenue in the third quarter.
LivePerson to buy Aussie hosted call centre service provider Engage
By Stuart Corner
Competition in the Australian market for cloud-based contact centre services is set to intensify with local player, Engage, to be acquired by US-based LivePerson, a $US157m per year company with over 8000 customers including IBM. HP and Microsoft.
A peering arrangement which will see Australia’s Academic and Research Network – AARNet - link directly to Amazon Web Services in Seattle and provide unmetered connection, is likely to spur the adoption of cloud services by Australia’s universities and research institutions.
Queensland-based Kidney Support Network has opted for a cloud-based deployment of Sage CRM.
Open Data Center Alliance sets requirements for cloud computing
By Graeme PhilipsonThe Open Data Center Alliance (ODCA) has released three “master usage models” summarising requirements from its existing publications to help simplify the delivery of cloud computing.
Telstra-backed cloud call centre provider IPscape going global
By Stuart CornerSydney-based IPscape, a provider of cloud-based call centre services, has set its sights on becoming a global player backed by Telstra which took a 31.3 percent stake in the company in June.
