Technology news and Jobs arrow Information Technology News arrow Google Apps get thumbs-down from big bank
Google Apps get thumbs-down from big bank E-mail
by Stephen Withers   
Tuesday, 27 February 2007
A major bank has tested Google Apps but found the search giant's software-as-a-service (SaaS) answer to the ubiquitous office programs don't meet its users' needs.

According to a story in today's Australian Financial Review, the Commonwealth Bank of Australia (CBA) - one of the 'four pillars' of the country's banking system - conducted a six-month evaluation of the web-delivered applications but concluded they would not do the job required.

The spokesperson quoted in the report expressed "genuine disappointment" about the outcome, suggesting the SaaS model is gaining mindshare among corporates.

Applications such as CRM, SFA and ERP typically present a very small quantity of data to a user at a time - one customer's details, perhaps. This makes them very suitable for web-based delivery. But someone used to running a spreadsheet or word processing application and seeing speedy response even with the largest documents may be disappointed by the relatively sluggish UI that seems to be a feature of SaaS.

Another point is that you might imagine a bank would be very careful about how and where its data is stored and protected. While you or I might be comfortable with leaving letters and emails on Google's servers, I think we would all hold our banks (and other companies that provide us with goods or services) to a much higher standard of security.{moscomment}
Powered By Joomla Tags

Please enable JavaScript in your browser to post your comment!

 
< Next story in category   Previous story in the category >
iTWire user statistics Visitors last 30 days
694,279
Subscribers 15,210
#1 independent technology news advertise here
  •   *  
  • Search
  • AdvSeach
  • Login
  • Events
  • FreeStuff

- Advertisement -

Featured Whitepapers

Follow iTWire on Twitter

About iTWire

iTWire is all about technology news, information, jobs and community for the IT and telecommunications industry professional. Subscribe to our free ICT daily newsletter