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Information Technology News Software-as-a-service market set to double
Information Technology News Software-as-a-service market set to double | Software-as-a-service market set to double |
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| by Stephen Withers | |
| Thursday, 22 February 2007 | |
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CRM, salesforce automation and finance are expected to be the major growth areas. Substantial growth is also expected in the use of business applications via mobile devices - a field well suited to SaaS. Fifty eight percent of respondents expected to see an increase during the the next 12 months, with a 105 percent increase in the number of staff using business applications in this way. Of those using SaaS already, 82 percent said the applications met or exceeded their expectations and business needs. "Fifty eight per cent of respondents using SaaS recorded significant gains in operational efficiency. Forty per cent have experienced increases in revenue,” said Dr. Catriona Wallace, director, ACA Research.
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