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Technology Lifestyle Apple’s two new iPhones to change the way we buy mobiles, or iPods?
Technology Lifestyle Apple’s two new iPhones to change the way we buy mobiles, or iPods? | Apple’s two new iPhones to change the way we buy mobiles, or iPods? |
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| by Alex Zaharov-Reutt | |
| Thursday, 23 November 2006 | |
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5 Best Practices for Smartphone Support
We all know about the zero dollar plan (or low dollar plan) to get customers signed up to a two year contract, locking you in to make all of your calls through that mobile operator. Of course you can leave at any time, but you’ll usually have to pay some kind of pay-out penalty which is often at least a couple of hundred dollars to make the change painful enough that you won’t want to move. Now Apple is threatening to come into this market and change the dynamics of this cosy relationship. Why? Because the mobile phone operators don’t want to work with Apple. Why? Because mobile phone operators also have music stores, and why would you buy music from the store you access through your mobile phone, at rates much higher than Apple’s US 99c per song, when you can just buy from iTunes direct? Of course, unless Apple announces otherwise at January’s Macworld, Apple still needs you to buy your music from a PC and transfer it to your Apple iPhone that way. This transaction cuts out the mobile operators altogether. Mobile operaters usually charge at least double what Apple charges for each song. It’s a bit like the pricing for a 15 or 30 second ringtone – you can pay at least US $2 or more (usually more) for a ringtone that only has a small fraction of the same song you could buy on CD, from iTunes or another digital music store at much cheaper prices. So, which mobile operator would want to shoot themselves in the foot and offer Apple branded phones? Well, despite Cingular doing this previously with Motorola’s ROKR phone which had Apple’s iTunes software inside, the phone itself flopped. Partly because it was nowhere near as sexy as a real iPod, and partly because there was a 100 song limit imposed by Apple. Even Motorola putting iTunes into the RAZR V3i hasn’t really whet too many people’s appetites – everyone’s been waiting for a real Apple iPod phone/iPhone. There has been talk of Apple starting up an MVNO – a mobile virtual network operator. Richard Branson’s ‘Virgin Mobile’ works this way in different countries, piggybacking onto someone else’s network, buying airtime in bulk at a lower price, selling it to consumers at a higher price, and funding the whole operation from the profit in between. The thing is, does Apple need to bother doing this at all? While there are only 50m iPods sold, compared with billions of mobile phones being sold at 1000 per minute worldwide, Apple has carved out for itself a large chunk of the portable music market, without having to offer any subsidies whatsoever. Can Apple succeed? And what about competing mobile phone manufacturers? Read on to the next page... |
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