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India Wire Indian offshorers move offshore
India Wire Indian offshorers move offshore | Indian offshorers move offshore |
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| by Sufia Tippu | |
| Friday, 29 September 2006 | |
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 Indian BPO firms are now moving offshore—either expanding their operations to overseas destinations or buying out firms on foreign soil in South Asia, Eastern Europe and Central America. With clients seeking a de-risking strategy, closer proximity and business continuity planning, Indian BPOs are realising the advantage of being present in locations that offer scalability, particularly in specific language domains and making acquisitions to add to their portfolio of offerings and new customers too. Featured Whitepaper
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Traditionally, companies have gone to China and Malaysia for Chinese, Mandarin, Korean and Japanese skills while Eastern and Central Europe are the main destinations for French, German, Italian, Spanish and Dutch. Central American countries like Costa Rica, Mexico, Chile and Argentina cater to the Mexican-speaking US population while traditional centers like the Philippines and Ireland have always been favorite BPO hotspots for companies right across the globe. Despite higher costs in Ireland, HCL Technologies BPO already has over 2,000 agents in at Irma and Belfast, while TCS’ BPO operations are located in the UK and Chile, apart from its other cities in India, of course. |
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