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Technology Deals Unisys win CRM deal with Racing Victoria
Technology Deals Unisys win CRM deal with Racing Victoria | Unisys win CRM deal with Racing Victoria |
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| by Stan Beer | |
| Wednesday, 27 September 2006 | |
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All Racing Victoria clubs will have access to an integrated CRM system, and a single marketing plan to support the clubs’ long-term initiatives. “Our relationship with Unisys will see the implementation of a CRM system that will link our marketing strategies with our technology capabilities,” said Chris Skorsis, CIO, Racing Victoria Limited. “In the past we’ve had a very limited view of our customer base. With our new reporting structure, we’ll be able to make informed decisions on future campaigns.” “Customer relationship management is an essential element of any competitive business strategy,” said Steve Parker, managing director, Unisys Australia-New Zealand. “Unisys has worked closely with the board at RVL to ensure this solution closely supports their business objectives.” The first stage of the implementation is due for completion before Spring Carnival 2007.
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