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Telecommunications Optus launches wholesale ADSL and telephony services
Telecommunications Optus launches wholesale ADSL and telephony services | Optus launches wholesale ADSL and telephony services |
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| by Stuart Corner | |
| Tuesday, 05 September 2006 | |
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According to David Katz, acting managing director Optus Wholesale "This service will provide the first true alternative to the incumbent's local call resale service, because Optus Wholesale can provide full featured telephony services over Optus owned infrastructure." Tthe service, however, still relies on Telstra's unconditioned local loop but does not use any of Telstra's telephony systems. Optus says that a number of its wholesale customers have been participating in a business readiness testing exercise since the access network and wholesale support systems went live on 24 July. Optus has built a new IT system to interface with its wholesale customers in preparation for the launch. "This is the first Optus Wholesale product to be built on Optus' new strategic IT system that will automatically provision the new ULL telephony and ADSL2+ services," Katz said. "Wholesale customers will have the option of a web or business-to-business (B2B) interface to provision services automatically. Both interfaces offer real time service qualifications, order placement and order status. "Our wholesale customers have the ability to access their customers' information in real time through a secure login using the Optus network - this includes viewing the DSLAM port card and copper line to which their end customers are connected." He claimed that "This enhancement is the first of its kind and has received overwhelming support from our wholesale customers." Optus Wholesale has also set up a purpose built customer care centre in Sydney with a staff of responsible for the end-to-end management of wholesale customers. They will offer a single customer interface for all billing, fault, activation and provisioning and queries from our wholesale customers. Optus announced in September 2005 that it would invest $150 million to put DSLAMs into 340 Telstra exchanges to reach another 2.9 million households and businesses in addition to the 1.4 million homes currently serviced by the Optus cable network in Sydney, Melbourne and Brisbane. It had named Huawei as its DSLAM supplier in February 2005 but committed only to a network for business customers at that time. "Huawei's...equipment will be installed in Telstra exchanges to service Optus Business customers with business-grade DSL... including the Victorian Government's TPAMS initiative," Bill Hope, managing director, Optus Networks said. However Optus did say that the network would support high-speed data, voice (including VoIP) and video multicasting. In March 2006 Optus launched its consumer DSL service offering Optus DSL Direct (broadband services) and Optus Local Direct (home telephony services). The company said that, at the end of June 2006 it had DSLAMs in 148 exchanges.
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