| A year in the life of Telstra under Sol |
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| by Stuart Corner | |
| Monday, 10 July 2006 | |
  
It claims to "focus on progress against the company's transformation strategy outlined by [CEO Sol] Trujillo on 15 November 2005." The report claims that Telstra's new national 3G wireless network is already more than half-finished, with more than 3,500 of 5,112 planned base stations already complete; that $14 million has been saved by consolidating office space and vacating 25 leases; and that an additional $70 million has been saved by sourcing mobile devices through global supply-chain specialist, Brightstar. The report lists Telstra's claimed 'top ten' achievements. However on the claim of a large scale rationalisation of IT systems, one of the key underpinnings of its transformation plans, it is lacking in specifics. COO Greg Winn said at the November 15 briefing "We're going to remove some 80 percent of our systems mostly in the next three years. When I say remove them, we're removing them. They're going to be cut dead and no longer will be available. Multiple benefits: We got less complexity, less costs for your outages and easier training for our front end employees." One year into this process the progress report says only that it is ongoing: "Eleven major transformational work programs are in various stages of completion for OSS (our Operational Support Systems used to support internal business processes) and BSS (our Business Support Systems for Customer Relationship Management, Care and Billing)." The report can be downloaded from here. |
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