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Telecommunications AT&T and Avaya strike global IP telephony alliance
Telecommunications AT&T and Avaya strike global IP telephony alliance | AT&T and Avaya strike global IP telephony alliance |
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| by Stuart Corner | |
| Thursday, 26 January 2006 | |
  
The alliance promises to "give customers a single point of contact for virtually every aspect of this migration, including design, implementation, operation, ongoing management and maintenance." It aims to combine the connectivity of AT&T's global IP network and AT&T's network design and management expertise with Avaya's enterprise IP communications products to "deliver end-to-end managed solutions from the wide area network to the IP phone on the desktop...[including] the associated local area network (LAN) and wireless LAN infrastructure." AT&T's Global Enterprise Management System will provide network-monitoring and fault isolation and will be the first port of call for customer support, but will have direct access to Avaya expertise and tools for integrated service delivery across the customer's network. Customers will have visibility and management control over their enterprise VoIP network and IP telephony infrastructure AT&T's BusinessDirect Web portal. |
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