Technology news and Jobs 
VIRTUALISATION Lack of technology disaster preparedness leads to business losses
VIRTUALISATION Lack of technology disaster preparedness leads to business losses | Lack of technology disaster preparedness leads to business losses |
|
| by Peter Dinham | |
| Friday, 02 October 2009 | |
|
Page 1 of 2   
Featured Whitepaper
5 Best Practices for Smartphone Support
Symantec vice president, Backup Exec product management, Pat Hanavan, says “the startling part of this research is the fact that SMBs don’t realise the impact their outages have on customers, particularly when they have tools at their fingertips to help them be prepared to deal with disasters.” Hanavan says that while no one wants a disaster to occur, the reality is that they happen. “Rather than continuing to be unprepared, small and mid-sized organisations can take simple steps to protect their data. And, as companies communicate their plans to their customers, they strengthen those relationships and become trusted partners.” The findings of Symantec’s survey show that SMBs are confident in their disaster preparedness plans, with 93 percent three percent (82 percent globally) of respondents in Australia and New Zealand saying they are “somewhat/very satisfied” with their disaster plans, and a similar number - 88 percent in ANZ and 84 percent globally – also saying they feel “somewhat/very protected” in case a disaster strikes. According to Hanavan, SMBs also believe their customers will be understanding and patient if there is a disruption to their computer or technology resources, and that, in case of such an outage, only one-quarter (25 percent in ANZ and 34 percent globally) of SMB respondents believe their customers will evaluate other options, including looking at competitors. CONTINUED page 2 |
| < Next story in category | Previous story in the category > |
|---|
