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VIRTUALISATION Qantas inks $200m Big Blue outsourcing deal
VIRTUALISATION Qantas inks $200m Big Blue outsourcing deal | Qantas inks $200m Big Blue outsourcing deal |
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| by James Riley | |
| Thursday, 10 September 2009 | |
  
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IBM is already a large outsourcing services provider to Qantas, with a large infrastructure provision contract with the airline, among other agreements. Under the project management contract, IBM assumes responsibility for large parts of its IT delivery and technology change programs. Teams within the project management group will oversee things like vendor management, testing, architecture, planning and procurement. The airline’s corporate services and technology manager David Hall said the arrangement should increase efficiencies and accelerate its technology ‘transformation’ programs. As a part of the contract Hall said Qantas would get access to “IBM’s deep research, analytics and business optimisation capabilities.” IBM said the Qantas employees who elected to accept the job offers with the company would join more than 10,000 Big Blue employees working in the airline sector around the world. “Qantas employees will bring valuable skills and experience to IBM that will be welcomed as a contribution to our work with leading global airlines,” an IBM spokesman told iTWire. “We certainly have the demand for this skillset in this area.” IBM Global Business Services’ Australian managing partner Katie Bambrick said the Qantas partnership with IBM would leverage deep industry knowledge, strategic consulting and large-scale IT outsourcing capabilities. |
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