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Technology Industry Tassie fire service takes on ComOps
Technology Industry Tassie fire service takes on ComOps | Tassie fire service takes on ComOps |
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| by Peter Dinham | |
| Thursday, 03 September 2009 | |
  
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“Indeed, TFS has recently undertaken benchmarking with other organisations and now requires statistical information to compare incident reporting with other emergency services on an ongoing and timely basis. “Being manually-based, our previous system was increasingly unable to locate, record and analyse hazard and accident reporting in real time. As a result, management lacked confidence in the system’s ability to adequately support the organisation’s safety systems in the future. Being so focused on hard copy, paper reporting, our old system was simply unable to rapidly manipulate the data we required.” Green said ComOps was selected following a market review and was chosen based on its “modular architecture, ease of configuration and breadth of successful deployment in the emergency services sector. “Initially, our corporate direction was to try and improve our existing system however it did not meet our needs. We needed a specialist occupation health and safety system. The ComOps solution came up as one of the best systems on the market as it was web-based, modular and we could easily configure the solution for our own particular requirements. We were also impressed with the organisation’s strength and heritage of success in the emergency services market.” Green said that, as the solution is web-based, the fire service’s management team will be able to access the intranet and see the progress of hazard and accident reporting for all our employees, while individuals will be able to review the status of their individual reports. This will be of major benefit in particular for remote staff members.” Deployment of the ComOps system commences next month with the system to be fully operational by the end of the year, and Green says that once the solution is fully deployed, and more and more people within the TFS gain confidence in its benefits, “we hope to see wider reporting of near miss incidents and greater accuracy of the information within those reports which will enable us to fix hazards before they evolve into major accidents.” According to Green, ComOps will play a key role in support of a “safe work place where people are able to fulfil their potential and contribute to the achievement of our goals.” The TFS is the operational arm of the State Fire Commission and includes over 230 fire brigades across Tasmania comprising around 250 career firefighters and 4,800 volunteer firefighters. |
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