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 Stephen Withers turns his gaze on the world of Apple, with
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Technology news and Jobs 
Our Blogs Core Dump ACCC whacks HP over cash backs
Our Blogs Core Dump ACCC whacks HP over cash backs | ACCC whacks HP over cash backs |
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| by Stephen Withers | |
| Friday, 03 July 2009 | |
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Page 2 of 3 "HP has been dealing with many legacy escalations from the previous service provider and to address this we have put on extra resources to help clear these escalations. We are now dealing with minimal escalations," said a company spokesperson.Featured Whitepaper
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Customers can also check the progress of their claims online. "HP is now averaging around 40 days for cash back claims to be fulfilled, from validation of proof of purchase." Crossmark, HP's new fulfilment provider can be contacted on 1800 004 700 (9am-5.30pm) or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it The ACCC's Samuel noted "Cash back offers are popular with consumers, so it is very important that companies making such offers treat consumers fairly and provide clear and straightforward information about claiming cash backs." True - but only up to a point. Find out why on page 3. |
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