Technology news and Jobs arrow VIRTUALISATION arrow Gentrack powers on with billing, customer management contract
Gentrack powers on with billing, customer management contract E-mail
by Peter Dinham   
Monday, 29 June 2009
“An assessment of the market resulted in the subsequent selection and announcement of Gentrack as the solution provider of choice, with its flagship product Gentrack Velocity the software platform to be implemented to manage billing, customer signup, customer care, credit and collections and market messaging for Horizon Power.”

According to Gentrack CEO, James Docking the addition of Horizon Power to the Gentrack family further strengthened Gentrack’s position in Australia, in particular the West Australian energy market, where he said Perth Energy and Alinta also used its billing and customer management solutions.

“Expectations were high and once again the Gentrack team has delivered a billing and customer information solution that will enable Horizon to work smarter and to achieve its business objectives.”

Docking said Gentrack now had over a dozen utility sites throughout Australia and growth in other energy and water markets abroad continued strongly.

Rod Hayes said the Gentrack Velocity deployment, otherwise known as ‘Project Sunrise’, required Gentrack to work alongside Horizon and its Melbourne-based service provider Serviceworks, as well as other market participants in WA including Western Power and Synergy.
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