Cornered! is a blog devoted, most of the time anyway, to telecommunications: local and global issues, technology, people and trends from the perspective of someone who's been reporting, analysing and commenting on the industry since the dark ages (BC - before competition). Sometimes serious, sometimes flippant, sometimes frivolous. Controversial, analytical, informative, amusing, but never boring; a vehicle for examinations of important issues and observations on my encounters and experiences in an industry where polarised views and hyperbole are the norm.
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Cornered! Telstra welcomes one small reduction in its regulatory burden
Cornered! Telstra welcomes one small reduction in its regulatory burden | Telstra welcomes one small reduction in its regulatory burden |
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| by Stuart Corner | |
| Wednesday, 24 June 2009 | |
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Telstra CEO, David Thodey commended the Government "for its deregulation focus" saying that "the Government's efforts to reduce the regulatory burden on business will remove unnecessary costs and improve productivity and customer service." So what was all the fuss about? Some significant reduction in the huge volume of reporting Telstra is obliged to deliver each year - carefully catalogued during the Burgess era, and still to be found on Telstra's nowwearetalking web site ? "Telstra faces an enormous burden from its requirements to provide a range of reports to regulators on a weekly, monthly, quarterly and yearly basis," it moans, listing some 162,654 pages requiring an estimate 144,598 employee hours to produce in 2005-2006. This was the time when communications minister, Helen Coonan, announced a review of this regulatory impost prompting one Telstra spokesperson to comment. "Each and every year, Telstra is forced to spend the equivalent of 77 years crossing t's and dotting i's to satisfy red tape rules and regulations. It would be Monty Pythtonesque if it wasn't true. Where existing red tape has mysterious or zero consumer benefit, it should be removed so Telstra can spend the time and money saved delivering customer service."
This article first appeared in ExchangeDaily, iTWire's daily newsletter for telecommunications professionals. Register here for your free trial.
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