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Automating life insurance underwriting
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Automating life insurance underwriting | Automating life insurance underwriting |
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| by Peter Dinham | |
| Monday, 18 May 2009 | |
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Page 1 of 2
Business processing and underwriting automation software vendor, Allfinanz, has deployed an automated life insurance underwriting system for Australian financial services group, Asteron.Featured Whitepaper
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According to Alby van Wyk, director of sales and marketing at Allfinanz, life insurance products are typically sold via financial advisers, and involve the applicant providing detailed personal information as part of the application and underwriting process - and in some cases undergoing independent medical checks – but there is now an industry push to make this process easier and more customer friendly. van Wyk says “the winds of change are blowing through the life insurance industry, with customers and advisers demanding faster underwriting decisions, and higher levels of service.” Executive general manager of Asteron, John Crosswell, says the company is now achieving faster application turn-around times, with processes which are easier for both customers and advisers. “Asteron is committed to delivering exceptional service to financial advisers and the end customer, so we are constantly striving to improve the process of applying for life insurance. Lifeguard EQ was a collaborative project between Asteron and Allfinanz, which has allowed us to leapfrog our competition. Crosswell says that, in October 2007, Asteron initiated a project to streamline the business processes surrounding life insurance applications, across the broad range of the company’s Lifeguard life insurance products. CONTINUED page 2 |
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