Technology news and Jobs arrow VIRTUALISATION arrow Alcatel-Lucent expands and rebrands unified comms offering
Alcatel-Lucent expands and rebrands unified comms offering E-mail
by Stuart Corner   
Tuesday, 10 March 2009
Alcatel-Lucent has announced extensive support for mobile devices and new applications for its unified communications and collaboration offering, which it has rebranded as the OmniTouch 8400 Instant Communications Suite (ICS).

The Alcatel-Lucent OmniTouch 8400 ICS brings together telephony, PBX-agnostic messaging and one-number services using IP-based session initiation protocol (SIP), fax services, collaboration/conferencing services, mobility services and extensible markup language (XML) web services. In addition to support for mobile devices, new features include integration of high-definition video for presentations and videoconferencing and advanced voice messaging services.

Alcatel-Lucent claims that OmniTouch 8400 ICS platform's open, Linux-based architecture enables businesses to easily integrate their existing business applications.

The new My Instant Communicator Mobile application, sold in the package or as a stand-alone offering, provides a broad range of ICS functionality for popular mobile platforms including full support for enterprise telephony features, presence, instant messaging, comprehensive directory search, call log, dual-mode cellular/Wi-Fi connectivity with seamless handoff.

Alcatel-Lucent says that, "With the addition of ICS mobile, remote workers and mobile professional users get consistent services and user experiences, regardless of the device. For example, their calls can be forwarded automatically to a cellphone, they can arrange for a conference call and can access the system directory to call colleagues."
This article first appeared in ExchangeDaily, iTWire's daily newsletter for telecommunications professionals. Register here for your free trial.
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