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Information Technology News Apple tops for smartphone satisfaction
Information Technology News Apple tops for smartphone satisfaction | Apple tops for smartphone satisfaction |
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| by Stephen Withers | |
| Friday, 07 November 2008 | |
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Page 3 of 3 "Given that smartphones are actual mini-computers, it's not unexpected that users experience software-related issues," said Parsons. Featured Whitepaper
5 Best Practices for Smartphone Support
But talking of developers, there's a considerable untapped market here. Only 34 percent of smartphone owners said they download third-party software. When they do, it's most likely to be a game (49 percent), followed by business applications (43 percent) and travel-related programs (36 percent). While the average reported purchase price for smartphones has fallen from $US261 in 2007 to $US216 in the present study, the pattern of subsidised and outright purchases was not reported, making it difficult to draw any useful conclusions. Still, Apple owners reported the highest average purchase price at $US337 - there must have been a fair proportion of first-gen iPhone owners in the sample for it to be that high. For the record, Motorola was the cheapest with an average price of $US169. The study, carried out during August and September, was based on responses from 1388 business wireless customers who currently own a smartphone. |
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