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When you’re looking for a BI solution to help your business succeed, doesn’t it make sense to choose the best in the industry? With another year of record growth under its belt, it looks like BI solutions specialist Satsuma is starting to make a habit of going against industry trends. And that’s something managing director Matthew Cunneen is perfectly okay with.
In fact, while most of the BI industry ‘heavyweights’ remain distracted by consolidation and integration issues, Satsuma’s focus has remained steadily on current and emerging client needs. And the results speak for themselves. With exceptional year-on-year growth; the appointment of a general manager and several new consulting and administrative staff; a move to larger premises; and the establishment of a Melbourne office, it’s been a big year for Satsuma. And newly appointed general manager, Alex Argy, has no intention of slowing operations down anytime soon.
Argy has been an integral part of Satsuma’s phenomenal success over the last six years. With three years as a senior consultant, and three more as Cunneen’s 2IC, Argy’s relentless dedication to delivering quality solutions is matched by his commitment to Satsuma’s values and his desire to see the company grow and succeed. As general manager, his aim is to ensure that clients continue to receive the exceptional service they’ve come to expect.
So what’s the key to Satsuma’s stunning success? It’s really very simple. ‘It’s about putting quality, timely information into the hands of the managers who need it, and making it easily accessible for them, rather than something they need the IT department for’, says Cunneen. With sales growth of 110%, following on from 35% in the previous year, it seems this is an approach the market likes.
The next generation of business intelligence solutions that Cunneen describes employs ‘in-memory’ analytical capability that greatly impacts the speed and agility with which employees from all departments can access the information they need, when they need it. It does not have the expensive and time-consuming infrastructure requirements of traditional BI, and needs minimal intervention from the IT department. These benefits translate into measurable time and financial savings for businesses and give key staff the ability to make proactive strategic and tactical decisions using current information, rather than forcing them to make reactive ‘damage control’ decisions based on older information. It also gives clients access to the critical business information they need in a quarter of the implementation time of ‘traditional’ BI methods, and at half the cost. Is it any wonder that Satsuma is growing ahead of the market?
With so many businesses recognising the benefits of timely information, Satsuma has had to expand to keep pace with demand. New premises in Sydney to cater for more staff and therefore improved service levels to clients was the first step. In July 2008, Satsuma opened the doors to its Melbourne office, with the Melbourne team poised to deliver to its current Melbourne-based clients, while also catering for the growing demand in the Victorian market.
With a year that has packed more of a punch than most businesses see in the course of five years, Satsuma’s future as an industry leader seems assured. With success following success, this ‘David’ is facing up to the industry ‘Goliaths’ and winning. Doesn’t that make Satsuma the obvious choice for your BI solutions?
If you’d like access to your business’s crucial information in a quarter of the time and at half the cost of competing BI offerings, contact Satsuma and start your phenomenal growth today. www.satsumas.com
Satsuma is an IT solutions company that specialises in web development, systems integration, mobility solutions and business intelligence, providing its clients with quality solutions that focus on improving business efficiency and profitability. Founded in 1999, Satsuma uses its unique approach to business to work with medium to large organisations that truly value the role that information can play in making them work smarter. Satsuma’s clients choose them because they are business-focused, down-to-earth team-players who are passionate about quality and delivery.
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