Technology news and Jobs arrow Telecommunications arrow ISPs claim Comms Alliance hijacked by Telstra over LSS-ULLS migration
ISPs claim Comms Alliance hijacked by Telstra over LSS-ULLS migration E-mail
by Stuart Corner   
Monday, 18 August 2008
Comms Alliance dismissed Dalby's assertion that Telstra had unduly influenced the roundtable. A spokesman told iTWire: "The governance arrangements for Communications Alliance provide that all members regardless of size or other characteristic have one vote each, and all directors regardless of size or other characteristic have one vote each. It is not possible in these circumstances for the interests of any one particular member to be represented at the expense of others."

However, according to Internode CEO, Simon Hackett, whose company is a Comms Alliance member and did participate in the roundtable, "There was no vote, as this process (the roundtable regarding LSS to ULLS migration) was not a formal CA standards exercise, it was a response to the ACCC demanding that it show its asserted industry representative role by coming up with a solution to this clear and present anti-consumer problem to avoid the ACCC having to take more serious action to drive the creation of this missing churn process... There was no vote - and there should have been a vote! Input from those who disagreed with the point of view advanced by the Telstra representative on the group were repeatedly ignored in the generation of the summary position of the CA back to the ACCC, to the chagrin of Internode and to the extent of resulting in Internode writing direct to the ACCC, reluctantly, to notify them that our input in this process was being consistently ignored... This unfortunate situation - where CA claim to represent the industry but are not prepared to document input that conflicts with the advice of Telstra - leaves the ACCC with no real choice but to take other action under the Trade Practices Act to force the migration process to be provided.

"It proves that Telstra won't voluntarily cooperate with the industry in the operation of Declared services (LSS and ULLS), even after the high court judgement handed down 7-0 against Telstra in recent months made their obligations extremely clear."

Hackett added: "All that CA came up with were excuses to justify Telstra not wanting to do it. Its obvious why Telstra doesn't want to do it - it allows customers to exercise commercial freedom of choice to dispose of their dial tone efficiently, and that is something that is clearly against the Telstra religion. Indeed, the retail price rises in the provision of dial tone in the last week by Telstra underscore that its a cash cow - and the milking of it continues to gain momentum even as the competitive industry is offering customers new ways to work."

Hackett also took dig at Telstra over its recent decision to allow People Telecom to wholesale its ADSL2+ services (the first company able to so.) Hackett said: "We also fear a similar outcome with Telstra Wholesale ADSL2+ access, where we hope that Telstra proves the veracity of its NBN related rhetoric about 'open' access to wholesale high speed broadband services. In that context, as with the LSS to ULLS churn context, we call upon Telstra not to play favourites, and to offer that service to all access seekers, not just to those without their own ADSL2+ build strategy [ie People Telecom]."

The only other submission released so far by the ACCC, from TPG CFO, Alan Latimer, was much less critical. "We are in agreement with most of the facts and proposed improvements noted in the Communications Alliance report," Latimer said. However he did call for "the development of systems and processes that would enable end users or their acquirers to migrate between ULL and LSS with nil or little impact on the end user," and said that the supposition about take up of migration in the report "do not provide sufficient reason for suggesting only minor improvements to the process."

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