eBay rebels react as a major seller on eBay goes bust, issue warning!

by Alex Zaharov-Reutt

Tuesday, 29 July 2008

Page 6 of 7 Page 6 has the second page of the Commonwealth Bank’s response to the eBay rebels, along with a reply they sent back to the bank. ”4.     CBA have over 1,000 branches, and Australia's largest 24 hour 7 days per week call centre with thousands of staff available to assist our customers should they require it. This level of assistance is not afforded by eBay/PayPal. As you mention, CBA is also a subscriber to the EFT Code of Conduct - PayPal currently does not subscribe to the EFT Code. “Please do not hesitate to contact me directly should you wish to discuss any of the above or any of the features that NetBank has to offer.  Attached is the link to the Bank’s ACCC submission in response to the eBay/PayPal Notification. The complete document can be found at [here] (Commonwealth Bank of Australia - 01.05.08) “Yours sincerely”. The letter formally ends here. The response sent by the eBay rebels is as follows: “From: XXXXXX [mailto:XXXXXX.net.au] Sent: 22 July 2008 15:49 To: XXXXXX Cc: XXXXXX Subject: Re: Safety of Direct Deposit versus PayPal “To:  XXXXXX CBA XXXXXX Manager - XXXXXX:   “Dear XXXXXX   “Thank you for your reply to my recent letter. As discussed, eBay consumers have quite considerable concerns about the hostile practices of Paypal, towards consumers and competitors in the Australian EFT marketplace.   “Various eBay consumer delegates have formed a lobby group which has focussed on various aspects of Paypal's argument that DD is unsafe to use on eBay.    “As requested, below is the link to ITWire, where our recent letter to RBA Payment Systems Board (re:  Paypal) can be located. “Those cc'd into this Email are a group of organisers, one of whom resides in Sydney and would be very interested to meet with you to discuss the issue further.  I have advised him of your interest in hearing from him and he will call you in the next few days."   Continued on page 7. << First page <   1 2 3 4 5 6 7 Next page > Last page - Post your comment >>

 

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