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Our Blogs Core Dump Apple's MobileMe status reports: too little, too late
Our Blogs Core Dump Apple's MobileMe status reports: too little, too late | Apple's MobileMe status reports: too little, too late |
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| by Stephen Withers | |
| Monday, 28 July 2008 | |
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Page 2 of 3 The new status report reads like a blog, and is written by an anonymous official at CEO Steve Jobs' behest. It promises "new info hot off the presses even if we have to post corrections or further updates later."Featured Whitepaper
5 Best Practices for Smartphone Support
How serious? For that one percent, it took two weeks for web mail access to be restored, and Apple says it could take another week for complete restoration of full email access. As if that wasn't bad enough, the status message says "We particularly regret to report the loss in the affected accounts of approximately 10 percent of the messages received between July 16 and July 18." More generally, the status report explains that Apple has added server capacity and tuned the software to respond more gracefully to traffic spikes. 70 MobileMe bugs have also been fixed. As usual, Apple fails to list them all, mentioning only that they affect the synchronisation of IMAP folders between web mail and Mail or Outlook, display issues in Calendar, and general performance enhancements. Friday's posting said an update would be made over the weekend - there's nothing so far, and it's gone 4pm on Sunday in San Francisco. Does all this reveal a chink in Apple's armour? Please read on. |
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