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Fuzzy Logic Rebels strike back at eBay and PayPal through Australian banks
Fuzzy Logic Rebels strike back at eBay and PayPal through Australian banks | Rebels strike back at eBay and PayPal through Australian banks |
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| by Alex Zaharov-Reutt | |
| Thursday, 10 July 2008 | |
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Page 4 of 5 eBay users are then reminded in the communication that
iTWire has receive from the group taking action that the CBA has posted
a notice about eBay and PayPal on “every Netbank sign in page”, which
is the sign in page for CBA users to do Internet banking. Featured Whitepaper
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The notice is reprinted in full and states: “The Commonwealth Bank has joined a group of industry bodies and organisations opposing a move by eBay to force traders to use PayPal. “eBay has announced that other payment methods, such as direct funds transfers, will no longer be available to eBay users after June 17. Instead, buyers will have to pay cash-on-delivery or use PayPal. PayPal is a wholly owned subsidiary of eBay. “eBay customers deserve a choice”, says Drew Unsworth, Commonwealth Bank General Manager of Online Banking. “The Bank made a submission to the Australian Competition and Consumer Commission (ACCC), opposing the move, joining the Australian Bankers’ Association and BPAY. “eBay claims that the changes will cut fraud and reduce 'bad buyer experiences’, however, a direct funds transfer is easy to use, with minimal risk of fraud. Furthermore, transferring funds through NetBank is convenient, safe and for the vast majority of our customers free”, says Unsworth. “But sellers will have to pay for PayPal transactions.” “Mr Unsworth said PayPal doesn’t provide a level of support customers want if there is a problem with a payment. “NetBank for example is supported by a 24-hour helpline and Australia’s largest branch network. We can provide NetBank users around the clock assistance”, says Unsworth. “In the Bank’s submission to the ACCC, Stuart Woodward, General Manager for Representation, says “Forcing customers to adopt higher cost payment methods that bring economic advantage to eBay / PayPal is an unwarranted restriction of competition that falls short of any reasonable test of public benefit.” “For more information, visit the ACCC web site.” Continued on page 5. |
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