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Fuzzy Logic More proof that eBay is playing games with the ACCC?
Fuzzy Logic More proof that eBay is playing games with the ACCC? | More proof that eBay is playing games with the ACCC? |
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| by Alex Zaharov-Reutt | |
| Monday, 07 July 2008 | |
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Page 2 of 2 The letter from an iTWire reader to the ACCC continues as follows:Featured Whitepaper
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“5.39 At this stage, the ACCC has not relied on any of the information available that might suggest that eBay is implementing the conduct for reasons other than transaction security. and “5.160 The ACCC considers that PayPal offers sellers more protection than some other methods of payment, however, PayPal is not unique in this respect as it offers similar seller protection to that provided by Paymate. and “5.161 The ACCC also recognises that PayPal’s buyer protection policies will, in some circumstances, operate to increase risk to sellers which may offset the benefits of seller protection. and “5.171 The ACCC considers that PayPal offers the highest level of buyer protection in terms of the level of insurance cover and, to the extent that the Buyer Protection Policy resolves items not received or significantly not as described disputes, the notified conduct will have public benefit. and “5.172 It is not the role of the ACCC in assessing this notification to adjudicate on which payment option has the best features in regards to security, fraud protection, dispute resolution and insurance for every particular type of transactions or customers. and “5.173 The evidence available does not support the view that PayPal is the most secure method of payment, or offers the best service for all transactions. “Once again, as a matter of urgency, I respectfully request the ACCC to investigate this matter and to take prompt action in the form of the ACCC releasing a clear media statement of its position on stage 1 of eBay's proposal and steps to ensure that eBay, and Mr Smith in particular, desists from perpetuating misinformation. “Again I would implore the ACCC to press eBay to issues a correcting media statement in which the wording has been agreed prior by the ACCC.” The letter from the iTWire reader to the ACCC ends here with the usual formal closing. What the ACCC and eBay decide to do next will be most fascinating to watch unfold! |
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