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Information Technology News Zoho set to open Australian office
Information Technology News Zoho set to open Australian office | Zoho set to open Australian office |
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| by Stuart Corner | |
| Sunday, 25 May 2008 | |
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"Our early adopters are very important to us - they almost become part of the company," he said. "A year ago we invited one of them into our Chennai office [where the R&D is conducted] and he spent about a month advising our team." Zoho already has representation in Australia through Bellridge - a software distributor based in Milsons Point, Sydney, which has been representing AdventNet's pre-Zoho products - helpdesk and network management software aimed at the small and medium business market - for several years. However, Vembu said he was looking to recruit more solutions and integrations partners locally. The full suite of Zoho SaaS offerings comprises more than a dozen applications. However its flagship offering, and the one being promoted at CeBIT is ZohoCRM, positioned to compete with and undercut market leader Salesforce.com. Vembu claims that ZohoCRM is significantly cheaper than SalesForce. "Our pricing is very attractive, certainly compared to SalesForce. They charge about $60 per user per month, we charge $12 after the first three who are free. So if you are a 10 person operation the difference is enormous." According to Zoho's sales literature, a 25 user organisation could save $US16,000 per year by using ZohoCRM compared to the cost of Salesforce.com. Zoho's business model is to offer all its applications free for individuals and to charge for multiple users. "We are going to keep the consumer versions free, even the CRM for up to three users. It's the way people can get in the door and find what Zoho is all about," Vembu said. Vembu countered suggestions that enterprise customers might be wary of entrusting a relatively small organisation with a key business application like CRM for fear that it could either be swallowed by a larger organisation, or could fail. "We have been in business for 12 years. We are still privately owned and we are profitable and we intend to be in business for a long time." He added: "Salesforce.com tried to buy us but we refused. We are not tempted by short term gain." CONTINUED |
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