Technology news and Jobs
Telecommunications
For 5 hours ‘NT’ meant ‘no telephone’
Telecommunications
For 5 hours ‘NT’ meant ‘no telephone’ | For 5 hours ‘NT’ meant ‘no telephone’ |
|
| by Alex Zaharov-Reutt | |
| Sunday, 25 May 2008 | |
|
Page 1 of 2
Australia’s Northern Territory suffered its first major mobile phone
outage, after a fibre optic cable was mysteriously cut in Alice
Springs. The unprecedented outage affecting tens of thousands of
Telstra mobile customers for 5 hours on Saturday, 24th May 2008. Featured Whitepaper
5 Best Practices for Smartphone Support
The Northern Territory News (NTN) reported that twenty mobile base stations had been affected, covering tens of thousands of kilometres, from ‘Central Australia to the Top End’. Telstra spokeswoman Jane De Gault spoke to NTN and explained that Telstra would investigate how the cable had been cut, although the priority was getting the service up and running again. De Gault – no relation to John Galt who in a fictional world may have been responsible for the cable cut – told the NTN that the outage “had a very broad impact”, that it had taken crews some time to discover that a cut fibre optic cable was the reason behind the outage. De Gault also explained to the NTN that "It's one of those things that does happen from time to time. There will be a full investigation, but it will not happen until full services are restored. That is a priority, especially for places such as Alice airport”. According to Telstra, SMS messaging and mobile broadband Internet services were unaffected – only voice traffic was unavailable until an “emergency repair” had taken place by around 2pm, with the system fully restored by 4pm. So, how might the cable have been cut, according to Telstra? Please read on to page 2. |
| < Next story in category | Previous story in the category > |
|---|









