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Technology news and Jobs arrow Fuzzy Logic arrow Er... Microsoft delays XP SP3 web rollout... stuffs up AGAIN?!
Er... Microsoft delays XP SP3 web rollout... stuffs up AGAIN?! PDF E-mail
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by Alex Zaharov-Reutt   
Wednesday, 30 April 2008
In what is becoming a rather comical comedy of comedic errors for Microsoft, the news that XP SP3 is being temporarily delayed is clearly the punch line to a joke, right? No, it’s yet another delay, due to a ‘compatibility issue’, this time with the Microsoft Dynamics Retail Management System.

Dear Microsoft,

I really have one simple request to make of you. How about you keep quiet about release dates for any product until you have fully tested them in as many scenarios as possible?

Then you might actually not make fools of yourselves when you promise a product will be released on a certain day, only to then have to announce a public “oops... we found out that we made an oopsie and now we have to delay things”.

I mean, isn’t it just getting embarrassing now? I mean, just when I thought XP SP3 was going to be on time, working properly, installing smoothly, keeping everyone happy. But noooo... that was too much to wish for, wasn't it?

The latest details of your latest stuff up are contained in a forum posting at forums.microsoft.com.

Here we discover the words of one of your employees, who had to admit that, in the last few days, a “compatibility issue” was “uncovered”.

Apparently, it is between “Microsoft Dynamics Retail Management System (RMS) and both Windows XP SP3 and Windows Vista Service Pack 1 (SP1)” – which means a new problem for Vista’s SP1, too!

In order to make it sound like you really care about your customers, your employee was forced to spout marketing guff that any marketing department would be ultra-proud to hear. Here, your employee said: “In order to make sure customers have the best possible experience”, before saying “we have decided to delay releasing Windows XP Service Pack 3 (SP3) to the web.”

Perhaps, in order to make sure your customers have the best possible experience, you actually TEST your software with all your shipping PRODUCTS first, so that these kind of OOPSIES do not occur.

Like I said, how embarrassing! It’s like you don’t really care. Do you?

Of course, there is a plan in place “to help protect customers”, although there doesn’t seem to be one in place to help protect your reputation.

So, what is this cunning plan, of which Baldric would be proud? Please read onto page 2.



 
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