| CDMA/Next G coverage complaints to spike on Tuesday 29th April? |
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| by Alex Zaharov-Reutt | |
| Thursday, 24 April 2008 | |
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According to the article, Ms Marino has “called on Minister for Broadband, Communications and the Digital Economy, Stephen Conroy, to show the evidence that Telstra has met its contract requirements.” Although the Next G network provides mobile phone coverage in hundreds of places where CDMA and GSM coverage was not previously available, it would seem that some areas with previously adequate CDMA coverage are still experiencing Next G coverage issues. Telstra say that the $60 million per year it will save from no longer having to run the CDMA network frees up money to spend on further improving the new Next G network to expand and enhance its coverage. Given that squeaky wheels are often recipients of grease, it’s important to let Telstra know of any problems you may be having in coverage with Next G and to continue communicating with Telstra until you feel your problems are solved. To that end, the Donnybrook-Bridgetown Mail article quotes Ms Marino “urging all South West residents who have an unresolved issue to contact Telstra’s free hotline on 1800 888 888, and if the issue remains unresolved, the Federal Communications Department should be contacted on 1800 883 448.” So, does Ms Marino really believe Telstra has kept its word to help affected consumers? Please read onto page 2. |
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