TAG | Internode finds going ‘naked’ is very popular... for ADSL2+ |
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| by Alex Zaharov-Reutt | |
| Tuesday, 15 April 2008 | |
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Page 2 of 2 Kellett notes that the new Convert option would solve two problems identified in the first month of Naked ADSL2+ installations.The second would eliminate “the need for customers to take a day off work to allow a telecom technician to connect up wiring in the customer's premises, as no on-site work is required.” However there still remains a hitch preventing all that want Internode’s Naked ADSL2+ services from getting it, and although there is a solution, it could result in some down time. Kellett explained that Internode is “unable to accept Naked ADSL2+ orders from residents who lacked a continuous copper path to the exchange or whose phone line used a Spectrum Shared ADSL service such as ADSL2+”, saying that: “At present, Telstra offers no process to move customers from Spectrum Shared to the Unbundled Local Loop service required for Naked ADSL2+.” The solution is relatively simple, but potentially time consuming, depending on a customer’s existing set-up. Kellett said that: "Such customers can move to Naked by disconnecting their Shared Spectrum service first, before converting the voice line to Naked mode - although this involves a period of ‘down time'.” Kellett finished by saying that: “However, the one-step Convert process will work fine if the line does not have ADSL or uses ADSL from a Telstra DSLAM, such as BigPond or a Telstra Wholesale service used by many ISPs including Internode."
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