Technology news and Jobs 
Telecommunications Conroy to give telecom consumers more power UPDATED
Telecommunications Conroy to give telecom consumers more power UPDATED | Conroy to give telecom consumers more power UPDATED |
|
| by Stuart Corner | |
| Wednesday, 12 March 2008 | |
|
Page 1 of 3   
Featured Whitepaper
5 Best Practices for Smartphone Support
Conroy said that, "to ensure that self regulation continues to adapt to emerging technology and services consumers need to be given a strong voice in the development of codes and other protections and new arrangement need to be made quickly as issues emerge and these must be reviewed regularly...In particular I want to look at ways to give consumers a more powerful voice in the development of telco policy and in particular in industry codes. The first step in this process will be for me to hear views directly and I have asked my department to arrange a forum for industry stakeholders. My preference is for this to happen sooner rather than later." Conroy also directed criticism at The Communications Alliance, the body responsible for developing industry codes and practices, but without mentioning it by name. Noting that codes were taking up to 18 months to develop and implement he said: "From my perspective, industry does not appear to be in a hurry to ensure that protections are in place. In an industry as dynamic as the telecommunications sector it is disappointing that codes take so long to develop and it is frustrating for consumers. Industry members need to be much more responsive to the interests of consumer and respectful of their needs." CONTINUED |
| < Next story in category | Previous story in the category > |
|---|
