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Voice biometrics: coming to a bank near you
Information Technology News
Voice biometrics: coming to a bank near you | Voice biometrics: coming to a bank near you |
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| by Stuart Corner | |
| Saturday, 08 March 2008 | |
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Page 2 of 2 According to Lewis, "the technology has been mature for four or five years, but it is just starting to see a lot of use...[However] there have been a number of early adopters, including Australian Health Management, a small health management company in Wollongong with about a 60 seat all centre. We put a system in there about two years ago. Lewis added that pay TV operator, Austar, was also using voice biometric technology for customers ordering movies on demand. "People don't want their kids calling up and ordering all sorts of movies." St George Bank also uses it to identify callers to its internal help desk. VeCommerce offers an online demonstration of how its technology, operates. Visitors can register their own voice profile and then use it to authenticate the 'transfer' of funds to a mock banking site.
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