Cornered! is a blog devoted, most of the time anyway, to telecommunications: local and global issues, technology, people and trends from the perspective of someone who's been reporting, analysing and commenting on the industry since the dark ages (BC - before competition). Sometimes serious, sometimes flippant, sometimes frivolous. Controversial, analytical, informative, amusing, but never boring; a vehicle for examinations of important issues and observations on my encounters and experiences in an industry where polarised views and hyperbole are the norm.
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Cornered! The black art of Blackberry
Cornered! The black art of Blackberry | The black art of Blackberry |
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| by Stuart Corner | |
| Tuesday, 12 February 2008 | |
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Page 1 of 2 Related storiesNow there's the rub! Exactly what network component was this? And why was there no redundancy, given the huge number of users who depend on the service, often for quite critical and time sensitive business information? RIM I am sure gave no explanation, because the organisation is amazingly secretive about how exactly its service operates, as I found out a couple of years ago when Blackberry customers in Australia suffered a similar outage. At the time I observed that "the system works through a BlackBerry enterprise server which sits in a customer's data centre and which routes messages from their email server, (eg Microsoft Exchange) to BlackBerry handhelds [but] You have to dig very deep indeed [into RIM's public information] to get any indication that this routing is via BlackBerry servers located in Canada." Dig deep I did, and I managed to find some information which referred obliquely to "The BlackBerry Infrastructure" without spelling out what this was or that it meant routing all Blackberry email message via servers in Canada. It put it to RIM that it was being less than candid and received this response from their PR person." |
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