Brisbane, Australia, October, 1 2007 – The Art of Service, the leading provider IT Management Education solutions today released the full version of the ITIL V3 Factsheets Benchmark Guide that gives a compact, full overview of all ITIL V3 processes and activities.

http://theartofservice.com/

The ITIL V3 Factsheets Benchmark Guide offers new real-life use, insights and applications for all ITIL V3 processes

This 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mind maps and 29 other diagrams, there has been 150 hours of work poured into 132 pages of real life data for this Guide.

Copies can be downloaded instantly with a 100% Satisfaction Guaranteed

Known as the "ITIL V3 Encyclopedia", The Art of Service's Guide brings you exclusive data for all ITIL V3's 19 processes, plus implementation advice, supporting info and related processes help into one handy Guide for you.

About The Art of Service
The Art of Service's products and services help companies achieve IT Service Management Excellence by being their (ITIL) Framework Educator of choice.

The company’s deep understanding of educational and service management best practices has made it the solution provider of choice for government and commercial clients. We serve over 3000 active International clients with a growing team of A-playing professionals. Our 2007 revenues will exceed a 50%+ annual growth rate. For more information, visit http://theartofservice.com

Contact:

Gerard Blokdijk
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The Art of Service
50 Commercial Road
Newstead QLD 4006
Australia
+61732522055