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Salesforce.com adds content management to SaaS lineup

Salesforce.com adds content management to SaaS lineup

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by Stephen Withers
Tuesday, 10 April 2007
The addition of ContentExchange to Salesforce.com's software-as-a-service offering puts another arrow in the company's quiver. Featured Whitepaper 5 Best Practices for Smartphone Support The software comes from Koral, which Salesforce.com acquired last month. It uses concepts such as tagging and user ratings - familiar to many people from sites such as YouTube and del.icio.us - to organise, share and retrieve unstructured documents. Apart from its simplicity, a significant advantage of ContentExchange is that it is integrated with Salesforce.com's flagship CRM system, allowing documents to be associated with accounts, leads or opportunities. Koral previously offered its software through Salesforce.com's AppExchange marketplace. The Koral content management technology will be made available as Apex Content to other developers creating software for AppExchange.{moscomment} Tags See All Tags Software Software as a Service (Saas) Stephen Withers YouTube Powered By Joomla Tags Please enable JavaScript in your browser to post your comment!

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