| by Stan Beer | |
  
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5 Best Practices for Smartphone Support Worldwide shipments of smartphones reached a high of nearly 40 million units in the third quarter of 2008, helping to grow the category by 28% from the same quarter last year. |
| Legacy Tools: Not For Today’s Helpdesk Why applications like RDP, VPNs and VNC may be costing you time, money and end-user satisfaction. |
