Technology news and Jobs 
Technology Lifestyle Microsoft says “okay, errm, maybe it was our problem” – Xbox Live fraud
Technology Lifestyle Microsoft says “okay, errm, maybe it was our problem” – Xbox Live fraud | Microsoft says “okay, errm, maybe it was our problem” – Xbox Live fraud |
|
| by Mike Bantick | |
| Tuesday, 27 March 2007 | |
  
Featured Whitepaper
5 Best Practices for Smartphone Support
Pretexting relies on the ability of a caller to convince the listener that they are somebody else, and in return getting sensitive information about that identity. Late on Friday, the Major Nelson Xbox blog had this to say about the incident; "Earlier this week when I first heard about the "Xbox Live network hacked" story, I checked with the people on our end, and then posted about it. As originally posted, Xbox Live has not been hacked. That is still true. A security researcher, Kevin Finisterre, discovered not a hack, but the fact that some accounts may have been compromised as a result of 'social engineering', also known as 'pre-texting', through our support center. Kevin gave me a call directly and once I realized what he was talking about (he sent me some painful-to-listen-to audio files) I confirmed that the team is fully aware of this issue. They are examining the policies, and have already begun re-training the support staff and partners to help make sure we reduce this type of social engineering attack. There's no other way to say it; this situation shouldn't have happened. Our customers deserve better."
|
Tags
| < Next story in category | Previous story in the category > |
|---|
