The Telecommunications Industry Ombudsman, Deirdre O’Donnell, will step down at the end of 2009 to pursue her long held ambition to undertake doctoral studies.
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With the cost of winning customers estimated to be eight times the cost of retention, you'd expect retention to be top priority for businesses regardless of the economic climate, but Dimension Data's latest global call centre study suggests it has taken the global financial crisis to get industry recognising the wisdom in Simon and Garfunkel's sixties lyrics.
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Satellite services provider NewSat (ASX: NWT) has referred the dubious-looking takeover offer from EWC payments to the Takeovers Panel seeking a declaration of unacceptable circumstances on the grounds that the offer is a sham.
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The WiGig Alliance - the body formed earlier this year to promote standards for WLANs operating at 60GHz and delivering throughput of several gigabits per second - has announced five new members, bringing total membership to more than 20. Meanwhile the rival WirelessHD Consortium is gathering momentum.
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Iridium Satellite LLC - operator of a constellation of low earth orbit communications satellites - has formed the ProTECTS (Promotion of Two-way Emergency Communication and Tracking Systems) Alliance "to foster the rapid and orderly adoption of portable, two-way satellite-based location, tracking and messaging technologies."
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Cisco has ramped up significantly its efforts to be a major player in the smart grid market with the launch of its 25 member smart grid ecosystem, the formation of a customer technical advisory board and the creation of a new smart grid business unit.
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Australia's academic and research network today provides bandwidths well in excess of what the NBN will deliver, and cutting edge applications that exploit that bandwidth. CEO, Chris Hancock says they provide a foretaste of what the NBN will deliver to consumers and other users a few years down the track.
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Telstra chairwoman Catherine Livingstone says the company supports the National Broadband Network 'vision,' but has called on Government to provide additional backing for local industry in developing applications and services to run on the platform.
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NBN Co is only in the early stages of designing the national broadband network, but according to Deloitte, it should already be factoring likely end user demands into its plans.
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A day after Government announced structural reforms for the telecommunications industry that wiped $2 billion off Telstra shareholder value, the company’s share price has rebounded, clawing back nearly all of its lost ground.
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NBN Co executive chairman Mike Quigley has spelt out an ambitious programme for the company's first six months that, if accomplished, would see many details of the NBN emerging. He has also canvassed the possibility of NBN Co building and launching its own satellite.
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iTWire understands that part of the capacity on the NBN will be set aside to bandwidth to carry cable TV services, as presently delivered over the Optus and Telstra HFC networks. This is not a good idea, according to Ericsson.
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NBN Co CEO, Mike Quigley has foreshadowed that the customer equipment for the network will have battery backup to ensure telephone services operate in the event of power failure. These would need replacing every few years, and could end up in landfill.
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NBN Co executive chairman, Mike Quigley, has revealed the company's initial views on the NBN architecture: layer 2 bitstream services delivered to a battery-backed-up outdoor unit at the home and accessed by service providers at major capital city points of interconnect with more local PoIs for smaller providers.
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The telecoms reforms announced yesterday by the Australian Government have been hailed as the biggest change in telecommunications in two decades, and the same claims are being made about the New Zealand Government's announcement today of its version of Australia's NBN: a $NZ1.5b plan to take fibre to most New Zealand homes over the next six years.
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The Governments of Australia's three largest states have been touting their respective credentials as the optimum location for the headquarters of the NBN Co in the belief that it will bring significant employment and other financial benefits, but comments made by NBN Co executive chairman, Mike Quigley, suggest that the organisation could have several capital city offices of roughly equal importance.
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