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Enterprise
CIO Tony Clasquin abandons Gartner and BankWest E-mail
by Beverley Head   
Thursday, 19 November 2009
Tony Clasquin couldn’t have chosen a more public forum in which to trumpet the news that he was leaving his position as CIO of BankWest than the Gartner Symposium currently being held in Sydney which has over 900 of Australia’s leading IT managers attending.
 
Macquarie Telecom to insource contact centres in 2010 E-mail
by Beverley Head   
Wednesday, 18 November 2009
In a bid to differentiate itself through improved customer service Macquarie Telecom will bring its contact centre operations in-house by April 2010.
 
Macquarie Telecom signs $250,000 call deal E-mail
by Beverley Head   
Monday, 16 November 2009
IP communications supplier Interactive Intelligence has edged out six other vendors to secure a 25 seat call management deal from Macquarie Telecom that it believes could eventually grow to a 500 seat deal.
 
Telstra turns to former CIO for Agile insights E-mail
by Beverley Head   
Wednesday, 11 November 2009
Telstra CIO John McInerney is going up to Queensland to kick the tyres of Suncorp’s IT systems at the end of the month, and grill Jeff Smith, who was Telstra’s CIO from 2002 to 2005, about how he has implemented Agile development techniques at the financial services company.
 
End of e-tolling guarantees more Sydney congestion E-mail
by Beverley Head   
Tuesday, 10 November 2009
NSW residents must expect significant increases in traffic volumes next February when the Government stops charging tolls on the M4 motorway according to the firm that developed the electronic tags many motorists use to pay for using the motorway.
 
Google Wave gets a Pulse E-mail
by David Heath   
Sunday, 08 November 2009
Novell's newly-announced Pulse – an integrated communication, authoring and social networking platform now has full integration with Google Wave.
 
Automation speeds life insurance sales E-mail
by Stephen Withers   
Friday, 06 November 2009
An automated application and underwriting process has allowed the Commonwealth Bank's insurance arm to streamline life policy sales through financial advisors.
 
Unisys floats its cloud ambitions E-mail
by Beverley Head   
Friday, 06 November 2009
Like just about every other computing company Unisys wants its slice of the emerging cloud computing market, announcing its plans for Australia within hours of rival Fujitsu doing the same.
 
3000 new business information management consultants at Capgemini E-mail
by Stephen Withers   
Friday, 30 October 2009
Capgemini is to boost the number of its business information management consultants by 3000. This will be a 75% increase.
 
Minister welcomes Telstra productivity report E-mail
by Stephen Withers   
Friday, 23 October 2009
Lindsay Tanner, Federal Minister for Finance and Deregulation, has welcomed a report on government productivity commissioned by Telstra. It contains "some very useful insights," he said.
 
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